A Transformation from Transformational Giving to Whole Life Offering, or Why the New Look for the Blog?

Somewhere around 1920, Robert Frost wrote:

Two roads diverged in a yellow wood,
and sorry I could not travel both
And be one traveler , long I stood
And looked down one as far as I could
To where it bent in the undergrowth…

Somewhere around April of this year, I stood in a yellow wood looking down two paths as well. My own yellow wood for the last twenty-some years has been the question, “How can we get people to give?” And for twenty years I’ve followed a well-traveled path that has given answers like “through direct mail,” or “at a banquet,” or “by wearing a sandwich board while tweeting in the middle of a flash mob using compelling, impactful, and emotionally cathartic storytelling quantifying the social capital market valuation of one’s nonprofit.”

…Then took the other, as just as fair,
And having perhaps the better claim,
Because it was grassy and wanted wear;
Though as for that the passing there
Had worn them really about the same…

But over the three year life of this blog I’ve noticed myself becoming less and less interested in those kinds of tool-and-technique answers, and less and less possessed of the fundraiser’s inveterate faith that they still “work” (and, well, less and less convinced that that kind of “working” is morally acceptable anyway, teetering as it does–constantly–on a precipice of manipulation).

Please don’t misunderstand. I’m still as keenly interested as ever–perhaps even more so–in the question, “How do we get people to give?” I’m just keenly convicted that the better (and far more profoundly biblical) answer is one that begins, “By helping them to become more giving people.”

…And both that morning equally lay
In leaves no step had trodden black.
Oh, I kept the first for another day!
Yet knowing how way leads on to way,
I doubted if I should ever come back…

Writing a book and planting a church in 2011 have made me especially conscious that the answer, “By helping them to become more giving people,” is actually provisional and incomplete. It yields to an eminently more fascinating–and eminently more biblical–reply:

We help people to give by helping people to become fully formed in Christ, by the power of the Holy Spirit, since financial giving is but one of several characteristics that arises proportionally to other equally important characteristics in the mature believer. It cannot–must not–be separated out for special attention and appreciation and concern if our concerns are truly for the same things with which God concerns himself in us.

With that as the lodestar, I opted to purge this blogroll and my personal RSS feed and my del.icio.us bookmarks of the sites devoted to providing tips and tricks on how nonprofits can write better thank you receipts and achieve greater success in loading up on foundation dollars. I decided to let this blog burst its banks and leap joyfully to where it’s been surging anyway, which is to the confluence of three streams–the Christian nonprofit, the church, and the individual Christian.

In short, I have concluded that helping Christians grow to full maturity in Christ ought to be the purpose of every church and Christian nonprofit that desires not only to stay in the will of God but also to stay in business.

So I plan to write only posts that Christian nonprofits and churches and individual believers can make sense of and act upon together–posts that churches and nonprofits wouldn’t be embarrassed to be caught reading if ordinary Christians showed up and looked over their shoulders at their computer screens. Posts where individual Christians drive the discussion and the process at least as much as Christian institutions do. Posts that individual Christians find personally as valuable and practical and stretching as the institutions that should be helping them to grow to fullness in Christ, but all too often do not.

If you’re a nonprofit or a church and that seems less practical to you than, say, a post on how to boost the average gift at your next fundraising banquet, that’s only because the strangeness–and jaw-dropping beauty–of this new world of joint discipleship into which God is ushering us and our institutions still hasn’t yet registered fully with us yet. So even if what we’re really after is just to grow our nonprofit’s budget, tips on how to write better thank you receipt letters just aren’t–aren’t–going to get us there anymore.

On the old site we used the tag line, “From Today On, Heads, Hearts, and Hands Come Attached to Donations.” But what we’ve been convicted of over the last three years is that there’s more that comes attached to heads, hearts, and hands than donations–far more–and that when we segment donations out for special consideration and downplay or disregard everything else, we work stubbornly and naively against the process of whole life development and growth in which the Holy Spirit is engaged in the life of each Christian.

So from today on, we recognize that heads, hearts, and hands come attached not to donations but rather to bodies–bodies that are to be prepared and presented as living sacrifices, holy and acceptable to God. That’s what a whole life offering is, and it’s a whole new way to think about the joined-at-the-hip relationship God intends for churches, Christian nonprofits, and individual believers.

Whole life offerings are what we’re going to talk about henceforth on this site–specifically, how churches, Christian nonprofits, and individual believers can partner together with the Holy Spirit to prepare and present to God believers maturing comprehensively in Christ, not just in their wallets and in our pet causes.

So that’s what’s up with the new look/name of the blog today.

…I shall be telling this with a sigh
Somewhere ages and ages hence:
Two roads diverged in a wood, and I–
I took the road less traveled by,
And that has made all the difference.

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What Does New Donor Acquisition Look Like in Transformational Giving? A Case Study from Buzzard’s Bay

Jon Howard from the Butterfly Effect reported recently on a new donor acquisition campaign from New Bedford, Mass that I think nicely presents some of the elements of what such should look like in a Transformational Giving framework.

Captain Ahab set out from New Bedford, Massachusetts, with just one idea: putting his harpoon in the ultimate big fish, Moby Dick. His all or nothing approach didn’t work out so well for anyone but the whale.

The Coalition for Buzzards Bay got much better results by spreading nets in many different waters when they set out on their own New Bedford-based quest: to grow membership by more than 50 percent over  two years. The Coalition started in 2009 with 5,200 members. A generous donor offered them $500,000 if they could add 3,000 new members before December 31, 2010.

(Relevant side note: Why don’t more foundations do this? Rather than going with a matching grant approach, why not tie the grant to a new member acquisition goal instead? The benefits to such an approach are evident in this Buzzards Bay case study as well.)

Howard notes that given the small size of the Coalition and the Buzzards Bay watershed, a traditional direct mail acquisition campaign just wasn’t an option:

Even if it somehow managed to mail to every one of the approximately 115,000 households in the Buzzards Bay watershed, the Coalition would have spent a fortune. And at standard response rates of well under one percent for new member acquisition by mail, they would still have fallen far short of the goal.

You’ll want to read the rest of Jon’s post to learn the volunteer-driven strategies the Coalition employed to recruit 3,600 new members (defined mutually by the challenge-making donor and the organization as $10 for single members and $30 for households).

Single gift memberships of $10 may seem like more trouble than they’re worth, but as Jon notes, “Consider the value of having 25 percent of the population of a coastal town like Marion, Mass., as members when the Coalition has business with local government.”

Missionaries and other fundraisers ought to consider the value of seeking a large “share of church” when they speak–i.e., creating a low participation threshold offer that attracts/enables 25% or more of congregation members to give when the missionary speaks–rather than going after large single gifts and/or monthly shares. In the long run, having more people in a given church caring about–and talking about and participating in–what you’re doing will likely yield greater benefits for you (and them!) than an unwavering commitment to a fundraising strategy of maximizing monthly shares.

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Fundraising Wisdom from the Desert Fathers: Why You Should Keep Practicing Transformational Giving Even if You’re Really Bad at It

Call me crazy, but I have a hunch that there may not be a lot of common readership between my blog and the Huffington Post religion section. So as a public service to you, dear reader, I read said religion section and share the tidbits of wisdom that do indeed pop up from time to time therein.

Like Jon M. Sweeney’s recent piece, Practicing the Seasons of the Soul. It’s not a piece about fundraising at all, but, then again, the best writing for fundraisers never is.

So I offer you this excerpt (be sure to read the whole thing, though–what I didn’t include is at least as good as what I did) as inspiration to you if you like the idea of Transformational Giving…and you’ve even tried to put it into practice…but so far success has skillfully eluded you:

There is a profound tale from the Desert Fathers of Christian antiquity that explains why spiritual practice makes sense even in spite of questions without answers:

A young monk approached an older, more adept one and asked, “Father, I am having trouble remembering the instructions that I have been given about living the spiritual life. I ask questions and I listen to the answers and I do what is asked of me, but then, I almost just as quickly forget what I’ve been told! What is the point to trying to learn if I am so simple-minded? Why should I practice when I do not know for certain what is true? Maybe I should just return to my worldly life…”

But the old monk doesn’t give the sort of answer one might suspect. Like a Zen master, he asks the younger man to do something in order to discover for himself the answer to his questions. He points to two empty bottles on a nearby table.

“Take those two bottles. Fill one completely with the oil that we use for our lampstands. As for the other, leave it empty, as it was.”

The young man obediently did as he was told.

Then the old monk said, “Now, take the bottle full of oil and pour it back where it was.” The younger man again did as he was told.

“Do it again,” the elder instructed. “Fill that same bottle that you filled before, once again with oil.” And again he told him to empty the bottle once it was filled. This went on for more than an hour, over and over. Meanwhile the empty bottle sat empty.

With patience, the young man kept doing as he was told. It just so happened that this novice’s job in the community was to clean bottles used for holding lamp oil. He knew all about bottles and oil.

After a while, as they sat together looking on the two bottles now empty, the old monk said, “Please tell me, my son, what you see.”

“I see one bottle that has not held any oil and it is only dusty and dry,” the novice answered.

“But the bottle that I have filled, unfilled, and refilled many times is clean, shining and coated with the sweetness of oil.”

“Precisely!” the old man replied. “In the same way, you benefit from doing these spiritual things even if they make little sense or later pass from your mind. Whether you realize it immediately or not, over time they will change you. Filling yourself with these oils will leave you fragranced.”

Let me hasten to note that it matters supremely what oils you’re using to begin with. Otherwise you might end up using this story to persevere in doing golf tournaments, wine tasting events, or fundraising via selling your soul to Satan.

But having begun with the oil of Transformational Giving, you’ll see that it’s most immediate–and longest-lasting impact–is always how it changes you inside. 

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