Coach your tribes: how nonprofits and churches can all get along, part I

‘It’s a fact of life: birds flock, fish school, and people tribe.’

That’s the opening line from the book jacket of Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization by Logan, King, and Fischer-Wright. The book arrived in the mail today, and I resent the fact that I have to work instead of being able to stand in my driveway in the 43 degree Colorado sunshine and read it.

If it is a fact of life that people tribe (and I believe that it is), it’s a fact sorely overlooked (or at least underutilized) by nonprofits. For decades, ‘tribes’ has translated into ‘endless referrals’, as in: ‘Hey, Joe Donor just invited me over to his house for a dessert with his friends!’

Our thought in such a circumstance: ‘Joe is finally using his connections to get me in front of people who could potentially become good donors to my organization.’

Much better thought in such a circumstance: ‘Joe Donor’s tribe is gathering, and I have the opportunity to coach the whole tribe in how they as a tribe can impact the cause Joe and I both love.’

Is that really so far-fetched?

Matt ‘I’d rather contribute to your blog than to do the hard work of writing my own’ Bates sent the Mission Increase Foundation GTO team a great excerpt from Robert Putnam’s Bowling Alone in which Putnam blasts charities for thinking they can build tribes (I’m retrojecting that term back into Putnam’s writing) through direct mail apeal letters. Putnam cites the case of direct mail juggernaut Greenpeace, which tripled its membership to 2,350,000 in the years between 1985 and 1990…and then promptly lost 85 percent of those members in the next eight years.

(‘Well, yeah. But we’ve really cut down on our attrition rates since then. In fact, we’re unveiling an amazing new reactivation strategy…’)

Rather than mining Joe Donor’s tribe for interested individuals that I can add to my organization’s donor file, let’s instead focus on deploying a whole tribe  on behalf of the cause in one fell swoop–a tribe that already exists and naturally hangs together even without the benefit of a reactivation strategy.

This is so alien to our thinking as nonprofits because we tend to think that until an individual is corralled into our organization’s donor file (as ‘our donor’), we haven’t truly ‘acquired’ them.

(What odd and objectionable language, don’t you think? Why do we do this stuff?)

Such a donor seems ever in danger of slipping away. Why, we don’t even have their name in our database!

Given that people naturally ‘tribe’, is the individual really more safely and securely tucked into our cause when we manage to kidnap them out of their natural tribe or tribes and insert them into our donor file?

(Interestingly, most nonprofit donor files can’t truly be considered a tribe by Logan/King/Fischer-Wright’s definition, since members of a tribe are those who would stop and greet each other if they passed on the street. You could fill a mall with the donors of a larger nonprofit organization, and they could probably blissfully shop side by side for eons without realizing they were part of the XYZ Ministry donor file-cum-tribe).

(I got that definition by standing in the driveway an extra three minutes reading Tribal Leadership, by the way. Dang. This looks like a good book. Tracy, please cancel all of my meetings this week.)

Among the most natural tribes frequently encountered by Christian ministries?

Local churches.

What would it look like to coach an entire church-tribe at once, rather than seeking only to kidnap the immediately interested members and corral them into our donor file for further cultivation/solicitation? (Please cue the Invasion of the Body Snatchers music.)

We’ll turn to that in our next post, with nothing less than twelve excruciatingly specific recommendations.

Posted in Uncategorized | 1 Comment

The difference between Transformational Giving and Christian Stewardship, part II

Should ‘steward’ be the principle biblical category we use when describing the Christian, especially with regard to his or her giving?

My answer is no, though by answering in the negative I certainly don’t intend to imply that Christians should think of themselves as ‘not-stewards’.

Rather, my point is simply that I am not a proponent of the kind of thinking one encounters in the movement we might call ‘Christian stewardship’–well represented in books like Wes Wilmer’s A Revolution in Generosity: Transforming Stewards to be Rich Towards God or in the comments from Dave, a Mission Increase Foundation workshop attendee, in our previous post

(Not that the two would consider themselves identical or even similar. That estimation is totally my own.)

More today from Dave, for whom I have tremendous respect but am taking this opportunity to respectfully disagree in the hope of stimulating all of us, myself included, to new insights.

In Dave’s conversation with Mission Increase Foundation Colorado Giving and Training Officer Suzanne Dubois, Dave wrote: 

If there is any cause in the Bible that is obvious, it is those who are disadvantaged (the poor, widows, and orphans).  But for some reason, there are very few stories about people who are poor.  Most of them are about how we are supposed to care for those people and each other, which in essence is being rich toward God.  Why else would there be over 2,300 verses dealing with money and possessions?  It’s because that is part of God’s nature, and He wants us to be like His example, Jesus, the best example of being generous toward God. 

Please understand here that I do not go out and teach people that they are stingy, as mentioned in Mr. Foley’s blog. [Editor’s note: the post that Dave is referencing can be found here.]  The job of conviction belongs to the Holy Spirit, but it is also certain that today’s average Christian doesn’t understand his or her obligation as God’s steward, basically because the church has avoided teaching that, and as is readily admitted at some seminaries, pastors haven’t been taught that either.  If you don’t understand that you are obligated to steward everything you have and are, then you really don’t have the whole counsel of God.  Our stewardship has to involve our relationship with God, with our self, with our neighbors, and with that part of our creation over which we have influence.  If we avoid that, then stewardship is just a church word for ‘the church wants more of my money.’

I find so much to like in what Dave is written, but I love the quote from the rabbi in Spangler and Tverberg’s Sitting at the Feet of Rabbi Jesus, who, exasperated when no one would say anything to rebut his teaching, groaned, ‘Come on, people! Somebody disagree with me! How can we learn anything if no one will disagree?’

So I owe Dave the courtesy of disagreeing with him.

That steward is a helpful and important concept I wholeheartedly agree (as do Luke 16, 1 Corinthians 4:1-3, Titus 1:6-8, and 1 Peter 4:9-11, several of which are especially interesting in that they refer explicitly to stewarding the ‘mysteries of God’  and the ‘manifold grace’ of God).

That steward is the fundamental concept around which you want to build your approach to giving I have the severest reservations. Four, to wit:

  1. Jesus is primarily identified in the scriptures as God’s son, rather than God’s steward. That he stewards both the mysteries and things of God is without question. That son is a better descriptor than steward ought to be equally so. Same with us. We are best understood as the sons and daughters of God, gradually being conformed to the image of His son. The overwhelming corpus of scripture treats discipleship in this way rather than in a stewardship context.
  2. Steward is typically understood as an individual image. That is, I am stewarding what has been given to me. But a major, major (and, in our day, wildly underrepresented) part of the biblical framework about giving is corporate, that is, body oriented. And by this we mean something more than ‘I am giving to the church’. This is why TG talks about personal and corporate assets. Our network, our body, our sphere of influence–biblically, we give embedded in a framework greater than the individual. (The emergence of giving circles in secular fundraising attests to the naturalness of thinking in these terms.) The image of the steward obscures that reality.
  3. Of the 2,300 verses dealing with money and possessions, it’s interesting in how few of those Jesus holds up the image of the steward when he refers to our purpose and role. When he admonishes care for the poor, he uses the images of neighbor, brother, friend, and even shepherd. This creates a far more compelling, direct, and personal relationship than is necessitated by the stewardship language that Jesus does not use. You’d almost think he was doing this on purpose.
  4. The importation of steward language (I say ‘importation’ because stewardship is only explicitly referenced in the New Testament in the scripture passages I noted above, though certainly the concept is not alien to other scriptural allusions) as the primary identifier of the Christian runs the risk of overlooking the reality of the Lord’s indwelling presence within us. We are not stewarding the Lord’s time, talent, and treasure in his absence; rather, we are embodying him corporately because he is present. That’s why images and phrases like ‘body’ and ‘temple’ and ‘living stones’ appear much more frequently than the image of the steward. 

Jesus clearly makes much of our relationship with money, and so should we as we are mutually accountable to each other before him. But when I buy shoes for my son, I would hope my actions are not best characterized as me stewarding my time, talent, and treasure. Rather, I would suggest that I am best understood as doing what a father does when he loves his son (which reminds me of a certain verse that contains the word ‘gave’ but somehow omits the word ‘steward’…).

Posted in Uncategorized | 5 Comments

The difference between Transformational Giving and Christian Stewardship, part I

I was permitted to eavesdrop on a stimulating conversation this week between Mission Increase Foundation Colorado Giving and Training Office Suzanne Dubois and Dave, one of her favorite attendees at her training events.

Not having had the conversation, I don’t want to (mis)represent Dave but rather want to share a portion of what he had to say, since Dave’s view seems to me to be similar to that shared by folks like Wes Wilmer in his book, A Revolution in Generosity: Transforming Stewards to Be Rich Toward God. It is a position with which I ultimately respectfully disagree (hence why I myself do not recommend the Wilmer book or approach), but with a disagreement that I hope may lead to some new insights for all of us, myself included.

First, an excerpt from Dave’s correspondence. Dave felt that Mission Increase Foundation‘s recent workshop on transforming major donor development (moving from soliciting donors to coaching champions) downplayed the importance of solicitation:

My goal is to grow donors to be rich toward God, regardless of whether they give money to us or some other cause. Yes, I ask donors about their passion and will suggest a way to help them along that path if possible, but ultimately, I am concerned with their relationship with God and what He is saying to them. As part of that I believe we are called to ask people for what we want them to do. Moses certainly did that in the first capital campaign, and so did Paul. I didn’t hear anything about asking in this week’s class….

I’m sure we agree that all those verses are there because God is concerned about money and possessions being a proxy for the state of our hearts. So doesn’t it make sense to help donors understand that? The Word tells us that where our money is, there our heart will be also. Many people don’t notice the order of that. First the money; then the heart. I think that may even be how God leads us to causes that He wants us to advance, not the other way around. I do think God is honored when people get more actively involved as well. But of course, that is another reflection of their developing Biblical stewardship – over their time and talents.

The more I thought about Dave’s perspective, the more I felt Transformational Giving was at deep variance with it. I was particularly struck today by 2 Peter 1:5-8:

For this very reason, make every effort to add to your faith goodness; and to goodness, knowledge; and to knowledge, self-control; and to self-control, perseverance; and to perseverance, godliness; and to godliness, brotherly kindness; and to brotherly kindness, love. For if you possess these qualities in increasing measure, they will keep you from being ineffective and unproductive in your knowledge of our Lord Jesus Christ.

Notice that Peter does not begin by addressing the Christian’s finances and suggesting that if one’s finances are in order, the rest will of necessity follow. Nor does Peter put finances in the middle nor at the end.

Why? Is Peter leaving finances out?

No. It’s because finances are involved at each step in the process. Dave’s approach treats financial giving as a distinct and separable act, and one that initiates a process–and certainly this is a popular Christian fundraiser view.

  • Pastors and seminaries who don’t like to talk about money look at ‘Where your treasure is, your heart is also’ and they think, ‘Let’s cultivate the heart; then the treasure will follow.’
  • The stewardship movement looks at ‘Where your treasure is, your heart is also’ and they think, ‘Let’s cultivate the giving of the treasure; then the heart will follow.’
  • But TG is a comprehensive discipleship approach that seeks to enable Christlike growth in the champion in relation to the cause you both share. We look at ‘Where your treasure is, your heart is also’, and we think, ‘Treasure and heart are inextricably linked. For maximum impact, we need to coach the champion on both.’

For us, the giving of a financial gift is not the watershed moment, nor the increase in giving or multiple gifts. Those are irreplaceable steps on the wider and taller ladder of discipleship, of which there are many other steps as well. Recognizing the existence of many steps on a ladder does not demean the importance of any particular step, as anyone walking up a ladder carrying a can of paint knows full well!

The ladder is comprehensive Christlikeness in relation to the cause, and that is our goal–not only richness toward God. The watershed moments for us fall across the full range of the heart.

More on the difference between TG and Christian Stewardship in our next post, as the Lord permits.

Posted in Uncategorized | 1 Comment